We hope to resolve any complaints that parents may have and in most cases we find that concerns can be dealt with successfully at an informal level.
If parents wish to make a formal complaint however, the Governing Body of Fulwell Junior School has adopted a policy to provide clear guidance to parents and associates of the school of the steps to follow in the event of a complaint. Details of the procedure are available in school (in the foyer and school office) and via a link on our website.
There are also established statutory procedures for considering complaints relating to issues beyond the
school’s remit, e.g Admissions to School, Whistleblowing etc. which can also be found in the Complaints Policy.